[PDF.60ch] Customer Service Training 101: Quick and Easy Techniques That Get Great Results
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Customer Service Training 101: Quick and Easy Techniques That Get Great Results
RENÉE EVENSON
[PDF.uy00] Customer Service Training 101: Quick and Easy Techniques That Get Great Results
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| #455999 in eBooks | 2010-10-06 | 2010-10-06 | File type: PDF||2 of 2 people found the following review helpful.| Great Foundation|By Ahri|Having never been in customer service before, this type of book is a gem for me. I'm naturally the type that loves to help my customers and make them happy, but it is extremely difficult for me since I never know what to do or say to make it come across as such. Though some may be common sense, the subtle tips are equally as important. I want to ensure||
“…must-have resource for any manager. Evenson has compiled an easy-to-read guide that can be implemented for any situation and any employee.” --Niche magazine
Your service team may represent the first, last, or only interaction point between your customers and your company. Your front-line service professionals make or break countless opportunities, leads, sales, and relationships every day. Completely revised and updated to meet the challenges of a new service landscape, the second edition of Customer Service Training 101 presents proven techniques for creating unforgettable customer experiences. The book covers every aspect ...
You can specify the type of files you want, for your gadget.Customer Service Training 101: Quick and Easy Techniques That Get Great Results | RENÉE EVENSON. I was recommended this book by a dear friend of mine.
