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Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Business Books)

Joseph Michelli




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 | #133825 in eBooks |  2013-09-06 |  2013-09-06 | File type: PDF

||2 of 2 people found the following review helpful.| Starbucks: Where Engaging and Compassionate Leadership Practices Anchor a Successful and Purposeful Business|By Robert Adams|A man sits alone at lunch in his favorite Starbucks store and tells a green apron-clad Starbucks barista that the store is his midday refuge, noting, "At Starbucks, you are nice to me, you remember me, and you seem genuinely grateful that I am here." - fr| |"An accessible and practical guide to corporate success." Publisher's Weekly 20130828|About the Author|Joseph A. Michelli is an organizational consultant who focuses on intersections of business, leadership, and workplace

Lead Your Business the Starbucks Way

Foreword by Herve Humler, President and COO, The Ritz-Carlton Hotel Company, L.L.C.

One of the best-recognized and admired brands in the world, Starbucks singlehandedly transformed the ordinary delivery of coffee into a cultural phenomenon--a result of the company’s exemplary leadership practices.

Joseph Michelli, author of the Wall Street Journal, USA Today, and BusinessWeek bestse...

You can specify the type of files you want, for your gadget.Leading the Starbucks Way: 5 Principles for Connecting with Your Customers, Your Products and Your People (Business Books)   |  Joseph Michelli. Which are the reasons I like to read books. Great story by a great author.

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