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Micromessaging: Why Leadership is Great Beyond Words (Business Books)

Stephen Young




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 | #374026 in eBooks |  2006-11-14 |  2006-11-14 | File type: PDF

||0 of 0 people found the following review helpful.| Great Resource|By Liz Nolley Tillman|Great book! Stephen Young is a great teacher and helps readers think about things they might not ever notice otherwise. A must have reference for anyone in Corporate America.|0 of 0 people found the following review helpful.| Five Stars|By Stephen Y.|Unconscious biases can't be made actionab|From the Back Cover||Change the way you do business with the nonverbal gestures that can make or break any business relationship |A blank look, an averted gaze, or a dismissive shrug . . . we all know how other people's nonverbal cues can make us feel, even if t

Should you sweat the small stuff?



Absolutely, says Stephen Young-especially when it comes to those critical behaviors that can make or break performance. The reason is simple: no matter what you think you're saying, your words, gestures, and tone of voice can actually communicate something entirely different.



Too often, negative micromessages undermine morale, business opportunities, and ultimately your organization. Micro...

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