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Performance Scorecards: Measuring the Right Things in the Real World

Richard Y. Chang, Mark Morgan




[PDF.xs04] Performance Scorecards: Measuring the Right Things in the Real World

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 | #2910954 in eBooks |  2007-12-10 |  2007-12-10 | File type: PDF

||2 of 3 people found the following review helpful.| Great to sell the idea of using Performance Scorecards.|By Jose Ernesto Passos|This book acomplishes very well the task of "evangelizing" the use of Performance Scorecard in businesses.
The author used a similar to real life story, to illustrate the concepts behind implementing a Performance Scorecard in a department or division of a fictional company.
The story is we| |"This is the best book I've read on performance measurement--and I've read a lot. Finally, a practical book that not only tells you why, but also tells you where, when, and how through an easily read and engaging story that flows throughout the book. I would g

Base your business decisions on up-to-the-minute "snapshots" of your company's performance. Because they can be customized to track indicators specific to your organization's success, Performance Scorecards are a busy manager's best resource for quickly aligning strategy and promoting behaviors that lead to desired results. Use them to gauge sales, employee satisfaction, quality-whatever factors most influence your company's progress. You'll be able to make better, more ...

You can specify the type of files you want, for your device.Performance Scorecards: Measuring the Right Things in the Real World   |  Richard Y. Chang, Mark Morgan.Not only was the story interesting, engaging and relatable, it also teaches lessons.

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