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The Customer Service Training Tool Kit
Val Gee, Jeff Gee
[PDF.sw57] The Customer Service Training Tool Kit
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| #2535511 in eBooks | 1999-12-13 | 1999-12-13 | File type: PDF||0 of 0 people found the following review helpful.| An excellent book!|By MK|This book was used in a nonprofit helping women learning customer service skills. An excellent book!|0 of 0 people found the following review helpful.| Four Stars|By PATRICK E.|like it|4 of 4 people found the following review helpful.| Ties in well with Super Service|From the Back Cover|Train your staff to provide great customer service in every situation! Now, with the help of these fun, motivational training activities, you can design and deliver a state-of-the-art customer service training program in a fraction of the tim
Train your staff to provide great customer service in every situation! Now, with the help of these fun, motivational training activities, you can design and deliver a state-of-the-art customer service training program in a fraction of the time it would take to develop a program from scratch. This comprehensive tool kit contains 60 ready-to-use activities that can be used "as is" in short sessions of less than an hour or combined to create longer programs that you can tai...
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